In a surprising turn of events, Dbrand has acknowledged its misstep in addressing customer concerns regarding the detachment issues with its Killswitch case for the Switch 2. The company openly admitted that their initial response was “spectacularly terrible,” and has since committed to providing all customers with free replacement Joy-Con grips. This proactive approach not only aims to resolve the detachment problem but also showcases Dbrand’s willingness to listen to its community.

The Nintendo Switch 2 has made waves in the gaming community, emerging as the fastest-selling Nintendo console in UK history. According to NielsenIQ data, the Switch 2’s launch sales have surpassed those of its predecessor, the Nintendo 3DS, which previously held the record with 113,000 units sold. While specific sales figures haven’t been disclosed, it’s reported that the Switch 2 outsold the original Nintendo Switch launch by more than two to one, despite facing supply constraints during its initial months.